Appointments & Policies

Everything you need to know before booking your dog's grooming session

How to Book

  • Call us during opening hours to schedule an appointment
  • Send us an email with your dog's details and preferred dates
  • Visit the salon in person — we're happy to discuss your dog's needs
  • Please let us know your dog's breed, size and coat condition when booking

What's Not Included

  • Grooming of dogs with untreated skin conditions (please consult your vet first)
  • Grooming of dogs showing aggressive behaviour without prior consultation
  • Services not agreed in advance during booking

Opening Hours

We are open throughout the week to make it as convenient as possible for you to bring your dog in

Monday – Friday

10:00-18:00

Full grooming services available

Saturday

10:00-14:00

Limited availability — please book in advance

Sunday

Closed

The salon is closed on Sundays

Recommended Grooming Frequency

6–8

Weeks

Most breeds with longer or curly coats — Poodles, Yorkies, Maltese, Schnauzers

8–10

Weeks

Wire-haired breeds requiring trimming — Westies, Scottish Terriers, Wire-haired Dachshunds

12+

Weeks

Short-coated breeds requiring basic hygiene grooming — nail trimming, ear cleaning, bathing

Preparing for Your Appointment

A few simple steps help ensure a smooth and stress-free grooming session

Book in Advance

Appointments fill up quickly, especially at weekends. We recommend booking at least a week ahead.

Before the Appointment

Try not to bathe your dog at home just before their appointment — we'll take care of that at the salon.

Share Any Concerns

Tell us if your dog has any health conditions, skin sensitivities, or if they are nervous around grooming.

Allow Enough Time

A full groom takes 1.5–3 hours depending on breed and services. We'll give you an estimate when you book.

Pricing

Grooming prices are calculated individually for each dog based on several factors. We provide a quote during booking or at the initial consultation.

Dog's size
Coat condition
Services required
Breed specifics

Ready to Book?

Call us or send an email — we'll be happy to find the perfect time for your dog

Book an Appointment